WORK EXPERIENCE

Aug 2024 – Present

Develop and implement a comprehensive digital infrastructure strategy aligned with the organization’s goals.
Lead and manage the Digital Infrastructure team, including mentoring, and performance management.
Collaborate with executive leadership to align digital infrastructure initiatives with business objectives.
Oversee the design, deployment, and maintenance of the organization’s IT infrastructure, including servers, storage, networks environments.
Ensure the infrastructure is scalable, resilient, and meets current and future business needs.
Implement and maintain robust cybersecurity measures to protect the organization’s digital assets.
Monitor and respond to security incidents, ensuring minimal disruption to business operations.
Manage relationships with key vendors and service providers to ensure quality delivery and cost-effectiveness.
Develop and manage the Digital Infrastructure budget, ensuring financial efficiency and strategic investment in technology.

Jul 2019 – Jul 2024

Install, configure, and maintain operating systems, servers, and applications to ensure optimal performance and security.
Manage and monitor system resources, including CPU usage, disk space, and memory, to ensure efficient operation.
Perform regular system backups and recovery operations to protect data and maintain business continuity.
Design, deploy, and manage network infrastructure, including routers, switches, firewalls, and wireless access points.
Monitor network performance and troubleshoot issues related to connectivity, latency, and bandwidth.
Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
Ensure that all systems and network components adhere to industry security standards and organizational policies.
Provide technical support to end-users and IT staff, resolving issues related to system performance, connectivity, and security.
Diagnose and resolve hardware and software problems in a timely manner.
Work on projects to integrate new technologies and systems into the existing infrastructure.
Develop and maintain disaster recovery plans to ensure minimal downtime in case of system failures.

Sep 2016 – Aug 2017

Monitor and execute scheduled batch jobs for various banking applications, ensuring that all processes are completed within defined SLAs.
Verify the accuracy and completeness of batch jobs, including data input and output, to ensure smooth banking operations.
Restart or reschedule failed batch jobs as necessary and escalate issues to senior operators or IT support if required.
Monitor system performance, including CPU usage, memory utilization, and job queues, to ensure optimal operation of batch processing systems.
Identify and troubleshoot system errors, job failures, and performance bottlenecks, taking corrective actions as needed.